FAQs

What happens if I don't select products in the campaign?

If no products or collections are specified in the campaign the campaign settings will apply to all products. 

Why isn't the timer showing up anymore?

To promote legitimacy the timer is displayed based off of the users cookies. If the timer runs out or has been used it won't display again for multiple days. This is to prevent people from refreshing the page to extend the time. If you are editing the timer and would like to see the changes you can either open an incognito window or clear your cookies. 

What causes the pop up to show?

The pop up, if activated will display whenever someone attempts to leave the site. The second possible reason for showing the pop up is if you have selected for it to show after a certain amount of time. 

What happens when someone clicks the buy now button?

If a customer clicks the but now button they will be brought directly to the checkout page. 

Where can I see my sales information?

On the apps dashboard you will be able to see the amount of clicks, revenue and conversion rate. 

What revenue does the app take credit for?

Quick Buy Bonus will only ever take credit for a sale if the customer clicks the buy now button on the page or the pop up and finishes their order. If they purchase using the standard "add to cart" button or any alternative, the app will not take credit. 

Install / Uninstall Instructions

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Install


1.    When the app is installed it adds a snippet to Snippets section of your theme. This snippet is called spurit_qbb_theme_snippet.liquid. You can see it on this sample screenshot https://prnt.sc/nvdg5x .

2.   Then it includes the snippet to theme.liquid file of Layout section of your theme. You can see it on this screenshot https://prnt.sc/nvdik0 . If you need to find it, then you might need to scroll down the file.  

In order to find theme.liquid file you need to go to Themes section on the admin panel of your web store (Online Store → Themes);

•    Find Theme from the list where our app is installed.

•    Click Actions → Edit Code.

•   Go to Layout section

3.    Then we create a backup of  theme.liquid file. It is called theme.qbb-backup-dd-mm-yy_h-m-s.liquid. You can see it on this screenshot https://prnt.sc/nvdik0

4.    If for some reasons our snippet was not added during the installation, then you need to go to your theme.liquid file and include the snippet by adding this line:

{% include 'spurit_qbb_theme_snippet'%}

This line needs to be added right before the closing tag </body> . See screenshot https://prnt.sc/nveeoc


Uninstall

  

•    Open Themes section on the admin panel of your web store (Online Store → Themes);

•    Find Theme from the list where our app was installed.

•    Click Actions → Edit Code.

•    Go to Layout section and remove the following code 

1. Remove this line

{% include 'spurit_qbb_theme_snippet'%}

  from theme.liquid file. You can use CTRL+F to find the line. 

2. Delete the file with the backup of your theme.liquid file. The backup file has the following title theme.qbb-backup-dd-mm-yy_h-m-s.liquid, where dd-mm-yy_h-m-s is the date and time, e.g. 21-04-19_10-00-00.

3. Then Go to Snippets section and delete our snippet called spurit_qbb_theme_snippet.liquid